Frequently Asked Questions
Common questions about keeping yourself safe online. Simple answers, no technical jargon.
Basic Info
Rakshaai is a 100% free service that protects you from online scams. Just paste any suspicious link, and our AI system instantly checks it - domain history, SSL certificate, threat databases, everything. Then it gives you a clear Trust Score showing if that link is safe or not. No login, no payment required.
Yes, it's 100% free forever. No trial period, no premium plans, no hidden charges. We believe safety is everyone's right, not something to be sold. This was built for India and will always remain free.
For everyone! Students doing online shopping, parents worried about their children's safety, senior citizens wanting to verify bank links, small business owners protecting their data - every Indian. You don't need any technical knowledge, just paste a link and get results.
Understanding Trust Score
Trust Score is a 0-100 rating. Above 70 = Generally Safe, 40-70 = Somewhat Suspicious (be careful), Below 40 = High Risk (avoid it). We don't just give you a number - we tell you WHY it got that score. Like "domain is very new" or "SSL certificate is invalid" - in simple language.
Our AI system is quite accurate, but no system is 100% perfect. Sometimes new legitimate websites might get a low score, or smart scammers might bypass us. That's why our suggestion: check our report, use your common sense, and if something seems suspicious, don't proceed.
This can happen, especially with new websites. If you think we've incorrectly flagged a safe website, please tell us via the contact page. We manually review every report and update our system accordingly.
Privacy & Safety
Absolutely not! No account, no sign-up, no email required. Just open the website, paste the link, see the results. We don't want you to share your personal information. Your privacy is our priority.
We keep URLs temporarily for analysis, then they're automatically deleted. We don't track which websites you checked. We don't sell your data to anyone. You remain anonymous. Simple.
How to Use
Whenever in doubt! Got an unknown link on WhatsApp? Check it. SMS with an "urgent payment" link? Check it. Too-good-to-be-true product on Facebook? Check it. Bank link in an email? Check it. Better safe than sorry.
Besides our service: Don't click links in unknown emails directly. Never share your passwords with anyone. Check for "https://" when making online payments. If a deal seems too good (like "iPhone for ₹5000"), it's probably a scam. Trust your instincts - if something feels fishy, avoid it.
Common scams: Fake shopping websites (very cheap products), fake banking links (asking for your OTP), lottery/prize scams ("You've won ₹25 lakh!"), job scams (asking for upfront payment), fake courier/delivery messages. Our system is built to detect all of these.
Help & Support
Please tell us immediately! Go to the contact page and share that link. We'll add it to our database so we can protect other Indians. When you report one scam, you help the entire community. Together, we can make India safer.
Yes absolutely! Our website is mobile-friendly. Open it in your phone's browser and use it. No need to download any app. Simple and fast.
Yes! For individuals, it's completely free. If you want to integrate this into your business (like your website or app), contact us. We can provide API solutions for you.
We're here for you! Go to the contact page and send us a message. We'll reply as soon as possible. Your questions, feedback, or suggestions - all are welcome. This platform is for all of you.